Thursday, March 21, 2019

Microsoft embraces empathy as a growth strategy

https://www.forbes.com/sites/caterinabulgarella/2018/12/04/learning-empathy-and-diversity-have-put-microsoft-on-a-path-of-unstoppable-growth/#563ff2da4d8f But learning is not only about acquiring new technical expertise, it’s also about listening to ourselves and others, and discovering the things we don’t know about those around us. The most profound learnings entail empathy. When we walk in the shoes of others and try to picture things the way they

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