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https://www.psychologytoday.com/blog/communication-success/201309/ten-keys-handling-unreasonable-difficult-people 5. Separate the Person From the Issue Benefits: Establish yourself as a strong problem solver with excellent people skills. Win more rapport, cooperation and respect. How: In every communication situation, there are two elements present: The relationship you have with this person, and the issue you are discussing. AnContinue Reading

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https://www.psychologytoday.com/blog/communication-success/201309/ten-keys-handling-unreasonable-difficult-people 1. Keep Your Cool Benefits: Maintain self-control. Avoid escalation of problem. How: The first rule in the face of an unreasonable person is to maintain your composure; the less reactive you are, the more you can use your better judgment to handle the situation.Continue Reading