Client-centred services

  1. The organisation promotes client-centred practice as central to its service development and delivery.

1.1 The organisation involves its clients and stakeholders in planning, implementation, and evaluation at all levels of the service to ensure services are current and responsive.

2. The organisation provides services that are accessible to people with disability.

  1. The organisation provides services that are free from any discrimination, coercion, harassment, and sexual, financial or other exploitation.
  1. The organisation recognises and facilitates the right of people to advocacy and/or support persons of their choice.