Customer mistreatment can harm your sleep quality, according to new psychology research
2019-04-28
https://www.psypost.org/2019/04/customer-mistreatment-can-harm-your-sleep-quality-according-to-new-psychology-research-53565 “I became interested in call center workers as their interaction with customers occur over the phone and they often report experiencing customer mistreatment. Accordingly, I wanted to test how often those call center workers receive customer mistreatment on a daily basis, how it would affect their nightly sleep qualityContinue Reading