“When Facebook say that they’re hiring 3,000 moderators, I’d say two things,” she told an audience at the Hay Festival.
“You’ve two billion members, one post a day – that’s two billion pieces of data. No good, having 3,000 moderators.
“And secondly, I have a major ethical problem with 3,000 young people coming out of college and being exposed to that extreme content and being used as human filters by any commercial entity.”
In her work studying the effects of exposure to harmful online content, Dr Aiken said that “we see post traumatic stress disorder, early signs of it, in the content moderators who are looking at extreme content. It’s only a matter of time before we see post-traumatic stress disorder in children who are looking at extreme content.”